• Operate point-of-sale (POS) systems to accurately process customer payments, including cash and other tender types, following established procedures.
• Verify product information and pricing during scanning, promptly notify a supervisor or manager of any discrepancies, missing items, or incorrect descriptions in the system.
• Ensure customers promptly receive their receipts after each transaction.
• Reconcile daily transactions with precision.
• Deliver exceptional customer service with a friendly, professional demeanour, engaging customers warmly, smiling often, and expressing gratitude after each interaction.
• Proactively check if customers are members of our loyalty program, GWP Rewards, and encourage non-members to sign up.
• Upsell and cross-sell products to enhance customer satisfaction and increase sales.
• Assist with sales and merchandising activities as needed.
• Assist customers with packing their bags as needed to ensure a smooth checkout experience.
• Resolve customer inquiries and complaints promptly.
• Maintain organized files and records.
• Keep the checkout area clean and organized.
• Adhere strictly to company policies and procedures.
• Must be available to work overtime when required. 

• Minimum of 5 CSEC passes, including Mathematics or Accounts and English Language.
• At least 3 years of experience in a cashier, customer service or retail role.
• Strong numerical skills and basic knowledge of bookkeeping.
• Excellent customer service skills with a professional and energetic demeanour, able to engage customers warmly.
• Proficiency in operating point-of-sale (POS) systems and basic computer applications, including Microsoft Office.
• Keen attention to detail, especially in verifying product information and pricing accuracy.
• Strong problem-solving skills and the ability to manage customer inquiries and complaints effectively.
• Self-motivated with the ability to work independently and collaborate effectively within a team.
• Physical stamina to stand for extended periods and occasionally assist with lifting or moving items.
• Experience in supermarket, hardware, or general retail environments is considered an asset.

Benefits

• Performance incentives and bonuses
• Health and life insurance
• Employee discount across the company
• Company-provided uniforms 

• The store operates Monday to Sunday.
• Team members are required to work on a rotating shift schedule:
  • Monday to Saturday: 8:00 a.m. to 5:00 p.m. and 11:00 a.m. to 8:00 p.m.
  • Sunday: Single shift from 9:00 a.m. to 5:00 p.m.
• Flexibility to work any shift, including weekends, is required.

• This position is based at Greenwood Plaza, Greenwood, St. James.
• Due to the rotating shift schedule and weekend hours, candidates should reside within reasonable commuting distance of Greenwood or have reliable transportation to and from work.
• Please apply only if you are able to consistently travel to our location for scheduled shifts.