Duties & Responsibilities

• Supervise the warehouse team to ensure a productive, efficient, organized, and safe working environment.
• Manage the receiving, inspection, and organization of goods from suppliers, ensuring proper storage to prevent damage or loss; oversee the delivery process to customers, while maintaining accuracy at all times.
• Ensure all stock is stored in the correct locations within the warehouse.
• Conduct physical inventory counts, implement procedures and systems to prevent stock variances, damages, and shortages; prepare necessary documentation, report discrepancies, and maintain proper records.
• Ensure compliance with health and safety regulations and basic maintenance standards.
• Perform daily inspections of the warehouse grounds.
• Assist in coordinating and maintaining fleets and equipment.
• Communicate and coordinate with other departments.
• Resolve complex customer and staff issues or disputes professionally.
• Participate in departmental meetings to ensure the team is informed of current issues and tasks, fostering a harmonious work environment.
• Maintain knowledge of company products and procedures.
• Implement activities, processes, or strategies that improve the store's competitive advantage, in consultation with the Management Team.
• Coordinate the training of new employees and ensure ongoing training for current staff.
• Uphold and enforce the company's employee handbook and disciplinary code.
• Work overtime if necessary.
• Perform other related duties as assigned.

Qualifications & Skills Requirements

• High school diploma or relevant certification in a related field.
• Previous experience in a similar role.
• High level of customer service skills.
• Excellent written and oral communication skills.
• Strong time management skills and the ability to delegate tasks effectively.
• Ability to prioritize projects and clearly communicate direction internally and externally.
• Self-motivated and resourceful.
• Ability to work effectively with diverse groups of associates and customers, ranging from entry-level to executive-level positions.
• Demonstrated leadership abilities and the capacity to develop positive interdepartmental relationships.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to manage multiple tasks with competing deadlines.
• Strong problem-solving and collaboration skills.

Please note that we appreciate all application. Hwever, only short-listed applicants will be contacted.