Job Summary
We are seeking a reliable, efficient, and customer-focused Cashier to join our team. The ideal candidate will handle customer transactions accurately and ensure seamless point-of-sale operations.
Duties & Responsibilities
Operate point-of-sale (POS) systems to accurately process customer payments, including cash and other tender types, following established procedures.
Verify product information and pricing during scanning, promptly notifying a supervisor or manager of any discrepancies, missing items, or incorrect descriptions in the system.
Ensure customers promptly receive their receipts after each transaction.
Reconcile daily transactions with precision.
Deliver exceptional customer service with a friendly, professional demeanour, engaging customers warmly, smiling often, and expressing gratitude after each interaction.
Proactively check if customers are members of our loyalty program, GWP Rewards, and encourage non-members to sign up.
Upsell and cross-sell products to enhance customer satisfaction and increase sales.
Assist with sales and merchandising activities as needed.
Assist customers with packing their bags as needed to ensure a smooth checkout experience.
Resolve customer inquiries and complaints promptly.
Maintain organized files and records.
Keep the checkout area clean and organized.
Adhere strictly to company policies and procedures.
Be available to work overtime when required.
Qualifications & Skills
Minimum of 5 CSEC passes, including Mathematics or Accounts and English Language.
At least 1 year of experience in a cashier or retail role.
Strong numerical skills and basic knowledge of bookkeeping.
Excellent customer service skills with a professional and energetic demeanor, able to engage customers warmly.
Proficiency in operating point-of-sale (POS) systems and basic computer applications, including Microsoft Office.
Keen attention to detail, especially in verifying product information and pricing accuracy.
Strong problem-solving skills and the ability to manage customer inquiries and complaints effectively.
Self-motivated with the ability to work independently and collaborate effectively within a team.
Physical stamina to stand for extended periods and occasionally assist with lifting or moving items.
Experience in supermarket, hardware, or general retail environments is considered an asset.
We appreciate all applications. However, only shortlisted candidates will be contacted.