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Sales Associate

Greenwood, St. James · Retail
Job Summary
Sales Associate is responsible for maintaining outstanding customer service as per company standards generating sales, merchandising and safe guarding company assets.

Duties & Responsibilities
In the main your role will be primarily, but not exclusively, that of:
  • Ensure that each customer receives outstanding service by providing a friendly interaction and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Serves customers by escorting them to shelves/ counters and helping them select products.
  • Actively seek out new customer by networking and cold calling. 
  • Maintain an awareness and promote all promotions, advertisements and GWP Rewards loyalty program.
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Assist in floor moves, merchandising and display.
  • Aid customers in locating merchandise.
  • Communicate customer request to management.
  • Assist with completing price changes within the department.
  • If and when an inventory count arises your participation is required.
  • Make bill at the register, after billing the customer, goods should be taken to the delivery area for check off and ready for customer to collect.
  • Ability to work overtime if the need arises.

Qualification & Skills Requirement
  • Minimum 5 CSEC passes.
  • Minimum of one (1) year experience in a Sales or Customer Service role.
  • High level of customer service skills.
  • Ability to use of Microsoft Office applications.
  • Excellent written and oral communication skills.
  • Experience working in a Hardware, Home Improvement, Construction or Retail environment is considered an asset.
  • Be self-motivated with the ability to work independently and in a team environment.
Please note that we appreciate all application. However, only short-listed applicants will be contacted.



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