Job Summary
\nJoin the dynamic team at our Hardware & Home Centre, where you’ll play a key role in providing outstanding customer experiences and driving sales. As a Sales Associate, you’ll be the face of our store, assisting customers with expert advice on hardware and home improvement products while ensuring the store’s displays are inviting and well-maintained. This is an excellent opportunity to work in a fast-paced, rewarding environment where your knowledge and passion for home improvement will shine. We’re looking for an enthusiastic, customer-focused individuals eager to grow and make a difference in the retail world.

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Duties & Responsibilities

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Greet and engage every customer with a friendly demeanor, offering personalized assistance to help them find the right products for their needs, ensuring that each customer receives exceptional service.
Drive sales by proactively suggesting complementary products and sharing your expertise to inspire customers and increase sales.
Actively promote store-wide promotions, the GWP Rewards loyalty program, and seasonal deals to boost customer satisfaction and loyalty.
Stay up-to-date with product features and applications to guide customers through their purchasing decisions confidently.
Collaborate with your team to maintain an organized, visually appealing store layout and manage stock efficiently.
Act as a liaison between customers and management to ensure satisfaction and resolve any concerns.
Assist with receiving, stocking, and replenishing merchandise, ensuring accurate pricing and efficient shelf organization.
Ensure smooth transactions at the checkout, process payments, and assist in the preparation of customer orders for delivery or pick-up.
Be willing and available to work overtime when needed to meet business demands.

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Qualification & Skills

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Minimum 5 CSEC passes, with an emphasis on subjects relevant to retail or customer service (e.g., English, Mathematics).
At least one year experience in sales or customer service, preferably in a retail or hardware setting.
Strong interpersonal and communication skills with a high level of customer service and the ability to build rapport quickly.
Basic proficiency in Microsoft Office and point-of-sale (POS) systems.
Previous experience in a hardware, home improvement, or construction-related environment is a significant asset.
Self-motivated with the ability to work independently and as part of a team.
Willingness to learn and grow with the company.

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Benefits

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Performance incentives and bonuses.
Health and life insurance.
Employee discount across the company.
Company-provided uniforms.

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We appreciate all applications. However, only shortlisted applicants will be contacted.
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